Customer Service

Louis & Clark Medical Equipment & Supplies is conveniently located at, 309 East Street, Springfield, MA 01104. Our hours of operation are 8:30am -6:00pm, Mon –Fri, and 8:30am -2:00pm on Saturday. To contact us please call (413) 737-7456, or e-mail us directly at lcmedonline.com. After hours we can be reached, 24 hours a day, 365 days a year on our after hours service by calling (413) 781-3809.

We take extra care in making sure that we fulfill the needs of each and every one of our customers. We are staffed by a number of specialists, including an ostomy and wound care specialist, mastectomy fitter, compression therapy fitter, and diabetic shoe fitters. Our billing associates are available to answer your questions and work with your doctor and insurance company. Louis & Clark is a family-owned chain of stores that can provide you with a complete line of services that include the following:

• Disposable and Durable Medical Supplies

• Retail Pharmacies

• Pharmaceutical Compounding including sterile compounding

• Facility Services

• Independent-Living Services

• Consultation Services
• Billing services for Medicare, Medicaid, and most private insurances

Please see our locations and directions by viewing the site map.